Identify and react to a phishing attempt in a way that protects yourself and your children
Applies To: Students, faculty, staff, alumni, and parents
Last Updated: November 20, 2020
If you suspect that an email or text message you received is a phishing attempt:
- Do not open it. In some cases, the act of opening the phishing email may cause you to compromise the security of your Personally Identifiable Information (PII).
- Delete it immediately to prevent yourself from accidentally opening the message in the future.
- Do not download any attachments accompanying the message. Attachments may contain malware such as viruses, worms, or spyware.
- Never click links that appear in the message. Links embedded within phishing messages direct you to fraudulent websites.
- Do not reply to the sender. Ignore any requests the sender may solicit and do not call phone numbers provided in the message.
- Report it. Help others avoid phishing attempts:
- Check if the attempt has already been reported
- If not, report it to the school’s IT Department. Attach the mail message with its mail headers in your message.
If you receive a phone call that seems to be a phishing attempt:
- Hang up or end the call. Be aware that area codes can be misleading. If your Caller ID displays a local area code, this does not guarantee that the caller is local.
- Do not respond to the caller’s requests. Genuine institutions and legitimate companies will never call you to request your PII. Never give PII to the incoming caller.
Still need help?
Contact the School’s IT Department